Shannon Downing

Shannon Downing is the Director of Human Resources at Reliance Home Comfort, bringing more than 15 years of experience across human resources, talent acquisition, organizational development, and talent strategy. She leads key people initiatives across the organization, including leadership development, succession planning, performance management, organizational effectiveness, and team member relations nationally.

Throughout her career, Shannon has partnered with senior leaders to build high-performing teams, strengthen workplace culture, and develop talent strategies that drive business results. She is passionate about creating environments where people can grow, contribute, and reach their full potential, and believes that culture is one of the most powerful drivers of long-term organizational success.